Randolph AFB Lodging Reservations: How to Book Randolph Inn
Find official Randolph Inn reservation contacts and booking links. Prepare your dates, room needs and questions about pets, rates and arrival arrangements.
Arranging a stay for training at Randolph AFB? Start with the official lodging office, your dates and the requirements in your travel arrangements. This guide focuses on making and confirming a reservation.
Sources reviewed October 9, 2026. Room availability, rates and policies must be confirmed for your stay.
Randolph Inn reservation contacts
The official JBSA-Randolph Air Force Inns listing publishes these contacts:
| Detail | Official listing |
|---|---|
| Address | 415 B Street East, Universal City, Texas 78150-5000 |
| Main phone | 210-652-1844 |
| Additional main phone | 210-501-0821 |
| DSN | 487-1844 |
Use the reservation link on that page or call the lodging office. Air Force Inns also lists 1-888-AF-LODGE (1-888-235-6343) for CONUS callers and links its lodging policies and rate information.
Prepare your reservation request
Have your arrival and departure dates ready, along with the number of occupants and any specific room needs. Explain whether the stay is for official travel or another purpose so the office can clarify the booking process that applies.
Ask for the total quoted price and the room type covered by it. Keep the confirmation number and written terms somewhere you can access during travel.
Children, pets and arrival arrangements
Air Force Inns directs guests booking with children or requesting pet-friendly rooms to contact the lodging office directly. Confirm the room arrangement before making travel plans around it.
Also ask about accessibility needs, check-in location, arrival time and what to do if you arrive late. Do not rely on a generic check-in time or assume a particular room is available.
Changes, cancellations and unavailable dates
Before confirming, ask about cancellation deadlines, date changes and early departure. If your training dates change, contact the provider promptly and keep the updated confirmation.
If the requested dates are unavailable, ask the lodging office what documentation or next steps apply, and confirm your alternatives with your travel office before committing to another reservation.
You can compare Randolph crash pads by location and amenities. Ask each manager about nightly charges, fees, pet rules and cancellation terms; these vary by property. For reimbursement questions, see our on-base rate and DTS receipt guide and confirm your travel authorization.
