DODCRASH PADS

Privacy Policy

Last Updated: October 27, 2025

We respect the privacy of military members and crash pad providers. This policy explains what we collect, how we use it, and the choices you have.

Introduction

DOD Crash Pads ("we," "our," or "us") is committed to protecting the privacy of military members and crash pad providers who use our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • Create an account (email address, name, military branch)
  • Complete your renter profile (TDY location, arrival/departure dates, contact information)
  • List a crash pad property (company name, contact details, property information)
  • Send inquiries or messages through our platform

Automatically Collected Information

When you access our platform, we automatically collect:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • IP address and general location data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our crash pad matching services
  • Facilitate communication between renters and property managers
  • Display property listings and renter profiles to relevant parties
  • Send service-related notifications and updates
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Information Sharing and Disclosure

Public Information

Property listings, including crash pad details, photos, amenities, and manager contact information, are visible to all users of the platform. Renter profile information is shared with property managers when you submit an inquiry.

Service Providers

We use third-party service providers to support our operations, including:

  • Supabase (authentication, database, and file storage)
  • Google Cloud Platform (hosting and infrastructure)
  • Nominatim API (address geocoding services)

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

  • Access and review your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our platform.

Children's Privacy

Our platform is intended for use by adults, specifically military members and property managers. We do not knowingly collect information from individuals under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DOD Crash Pads

Email: privacy@dodcrashpads.com

Support: support@dodcrashpads.com

For Military Members

We understand the sensitive nature of TDY assignments. Your personal information and location data are handled with care and are shared only when you explicitly initiate contact with a property manager.